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Does your business need an image make-over? Refresh your firm by improving everything from your website, logo and premises to your customer service.

Building an online community is a powerful way to get people to engage with your business - particularly if you count on repeat purchases.

Increasing your contacts on LinkedIn or Twitter can help you find suppliers, get a quick answer to a business question or generate new sales leads.

How to write a compelling advertisement that stands out and persuades your target market to buy, including ads for publications and online advertising

Customer service has never been so important, yet many firms seem to have lost sight of their customers' needs. You need to exceed their expectations.

Websites like Rated People, Checkatrade and My Builder put homeowners in touch with tradespeople. Ben Dyer investigates the power of referrals.

Understanding how to use the internet effectively can help you find the information you want more easily, and be sure it's reliable.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[