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The statement “made in Britain” carries a lot of kudos with some overseas customers. So how can you cash in on that positive association?

How to use search engine optimisation (SEO), quality online content and link-building to get your website to the top of Google search rankings.

Twitter Ads allow you to amplify your tweets to a wider audience. Social media expert Alison Battisby of Avocado Social explains how to get started

How to write a compelling advertisement that stands out and persuades your target market to buy, including ads for publications and online advertising

Customer service has never been so important, yet many firms seem to have lost sight of their customers' needs. You need to exceed their expectations.

Body language expert Robert Phipps explains how understanding non-verbal communication can help small firms to increase their sales.

Use these handy FAQs to plan your market research, from research methods and costs to finding an agency who understands your needs.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[