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Amazon and eBay offer huge opportunities for small firms trading online. Chris Dawson, finds out what the future holds for small firms trading online.

Do your customers read your email newsletters? Are they bringing in business or turning people off? Find out how to improve your email marketing.

You may think of cute kittens or cakes, but Pinterest is one of the fastest growing social media sites. Here are six things you should know about it.

Don't blow your advertising budget on an expensive radio advert which goes out at 3am. Save money by investing in low-cost advertising options.

Failing to attract enough customers is worrying, but if you know why you might be able to turn things around. Here are six possibilities.

Body language expert Robert Phipps explains how understanding non-verbal communication can help small firms to increase their sales.

Use these handy FAQs to plan your market research, from research methods and costs to finding an agency who understands your needs.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[