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Latest blogs
Five AI-driven strategies to skyrocket your Shopify sales this Valentine’s Day
Date: 14 February 2025
Tech-savvy ways to use gift cards
Everyone loves something for nothing. Discover how gift cards can be used to encourage referrals, sign-ups or purchases and how you could earn gift cards, too.
Date: 2 January 2025 By:
The best CRM platforms for beginners
Customer Relationship Management (CRM) can help you deliver better customer service and improve efficiency. But with so many on the market, which is right for you? We explore your options.
Date: 15 November 2024 By:
Best virtual call centre software for small businesses in the UK
Delivering excellent customer service as a small business in the UK can be made much easier with the introduction of virtual call centre software. We look at seven of the best.
Date: 2 September 2024 By:
How banks are leveraging SaaS solutions to transform customer service
Software as a Service solutions are transforming customer service in the banking sector. We explore the advantages of SaaS and look at specific examples and the future of SaaS-enabled customer service in the sector.
Date: 27 June 2024 By:
What every beginner needs to know about database marketing
A good database marketing strategy makes it possible to increase sales, identify priority accounts, and optimise return on investment. Here's what you need to know about database marketing.
Date: 18 June 2024 By:
Top tips for SMEs to navigate negative reviews
A new survey reveals that 46% of Brits wouldn’t buy a product or service from a company if a review said it was of poor quality. So, how can a business avoid potential negative reviews?
Date: 20 May 2024 By: